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Lovisa Ear Piercing FAQs

We're here to answer any questions you have about piercing! Please see our FAQs below, or contact our Customer Care team directly at

  • No. Our Studex ear piercing system has been carefully designed to pierce ears virtually pain free. When performed properly, most people feel little or no discomfort.

  • As a general rule, if you are under the age of 16 years old, you will need your parent or legal guardian present with you to consent for you to have your ears pierced. That age consent may differ depending on what territory or country you live in. Please consult your nearest Lovisa store for further information. Make sure you bring a form of identification with you to verify your age such as a driver’s license, school identification, birth certificate or passport.

  • No need to book. Just walk in.

  • Lovisa offers a FREE Ear and Nose Piercing Service that includes FREE aftercare solution with the purchase of your Studex Piercing Studs. The prices vary in each country. Nose piercing is only available to people 16 years and over. We also offer children over the ages of 3 years old a free Lovisa Teddy Bear (while stocks last) and certificate to make their ear piercing experience extra special.

  • The Studex System 75 can be used on the ear lobe and upper flat cartilage area only. Piercings will depend on each individual and suitability to pierce in the desired location. This will be discussed as part of your consultation with your Piercing Stylist.

  • We have a designated piercing station that is not in a room in our Lovisa stores. This ensures that you are in a comfortable, friendly and trusted environment.

  • Some people are allergic to nickel, the EU nickel directive regulates how much nickel may be released onto the skin per week. For earrings, these are a maximum of 0.2 micrograms per square centremeter per week (ie. 0.2 millionth of a gram). All Studex studs and earrings fall well below this allowable value and thus nickel safe and allergy free. If fact, all Studex studs and hoops are hypoallergenic, nickel safe, lead-, codium- and cobalt free.

  • We understand that some people may be allergic to latex or have sensitive skin. At Lovisa we use Nitrile gloves which have the lowest allergy rate of any glove material on the market.

  • All Studex jewellery for piercing is hypoallergenic and has been designed for the most sensitive skin as well as being fully compliant with the EU Nickel directive. Importantly each piece of jewellery is pre-sterlised and packaged to allow the piercer to load the earring or stud with no contact, thus guaranteeing the safety. System 75 offers you a wonderful choice of 24 Carat Gold Plate and surgical grade of Stainless Steel earrings. Visit your nearest Lovisa store to see the full range on offer.

  • Yes! All of our Lovisa Team Members are trained to the highest standards in ear piercing and infection control, to ensure compliance with Infection Control legislation and guidelines around the world.

  • Yes! You sure can. If you would like to ensure 2 piercers are available at a certain time, please contact your nearest Lovisa store. To get the contact details, please search for your nearest location using our store finder.

  • Unfortunately, no. The main risk of piercing any part of the body during pregnancy is infection. The immune system is not as strong during pregnancy, so infections can develop much easier.

  • No. There is a big difference between our piercing device and a piercing gun. The Studex System 75 we use is gentle and quiet. Piercing guns are spring-loaded and LOUD! Piercing guns use their spring-loaded power to “shoot” the piercing earring through the earlobe or cartilage. The device we use at Lovisa uses hand-pressure to pierce the ear quickly and accurately in one smooth, quiet motion.

  • Yes! Many people with sensitive ears use the Studex sterilized studs for everyday use. However please note we also have premium Lovisa earrings in store that we recommend that you use in your ear for every day wear such as our Sterling Silver, Gold plated ranges once your new piercings heal.

  • A minimum of 6-8 weeks for ear lobe piercings and 12 weeks for ear cartilage piercings. You should only switch your earrings after the recommended healing period.

  • If you are on blood thinning medication, please see your doctor for advice.

  • You must follow the aftercare guidelines for the entire duration of the healing process. Ear lobes take 6-8 weeks to heal and cartilage takes 12 weeks to heal. Even if your new piercings feel like they have healed, please continue the aftercare process that Lovisa have provided you with.

  • Very low, but if you do not follow the strict aftercare instructions, you will run the risk of infection.

  • If your ears are painful and red, please seek medical attention immediately. This means you may have an infection and require help from your doctor.

  • No. Your new piercings need the entire recommended time to heal properly. You will run the risk of getting an infection if you removed the earrings before the recommended healing period.

  • The Lovisa Piercing training is derived from the Studex Piercing training. We have implement very thorough Lovisa piercing training that contains several E-Learning modules, Global Piercing processes, How to Create a Clean & Safe Piercing Environment followed by in depth training with our Piercing Trainers. We do not pass any Lovisa Team Members in the Piercing training unless we are 100% confident that they are ready to pierce customers in our stores.

  • All Lovisa Piercing Stylists have been certified and undergo the Lovisa Piercing training. Globally there is no official qualifications for ear piercing on the ear lobe or cartilage area. We do not pass any Lovisa Team Members in the Piercing training unless we feel 100% confident that they are ready to pierce customers in our stores.

  • You can change your earrings to Lovisa earrings once your new piercings have fully healed as per our healing guidelines. 6-8 weeks for ear lobes and 12 weeks for cartilage piercings. We recommend always wear premium product in your ears when sleeping such as Stainless Steel, Sterling Silver or Gold Plated Ranges.

  • If you have any questions please contact our Customer Support Team via email and a member of our Customer Support Team will be in contact with you. If you are experiencing pain or redness, please see your doctor straight away.

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